Tail Blazers FranchiseSupport & Training
SUPPORT & TRAINING
Knowledge is a cornerstone of the Tail Blazers philosophy. We believe that education for franchisees is of utmost importance, not only so that they can assist pet guardians and their pets in choosing the right foods, but so they can run their business successfully on a day to day basis. Tail Blazers franchise provides 2 weeks of training for new franchisees, which includes day to day business operations, food, nutrition, treats, accessories and supplements, customer relations, marketing and inventory management. Of course, our franchise support team will always be there to assist you should you require assistance after the initial training!
Meet Our Franchise Support Team
CEO & General Manager
Brent has over 30 years of experience in the natural health and nutrition industry for both people and pets. Brent has vast retail and business experience having started many retail stores himself, including several Tail Blazers locations from design stage to profitability. His past experience with the fast paced growth of the vitamin industry has proven invaluable with the rapid growth the natural pet industry sector has seen. Through Tail Blazers, Brent has helped pave the way to improving pet industry products and standards, and thus has improved the health of pets in Canada. Brent is responsible for training and overseeing all aspects of the Tail Blazers’ business.
Franchise Assistant Manager
Sara has over 20 years of experience in the natural health industry for humans and pets and has been with Tail Blazers for 14 years. Her experience includes retail, manufacturing, teaching, business operations, and marketing. In addition to being a Pet Food Nutrition Specialist through Dogs Naturally University, she has a Herbal Therapist Certificate from Mount Royal Univeristy, a Graphic/Web Design Certificate from SAIT, and a Marketing Strategy Certificate from Cornell University. Her role in the Tail Blazers franchise is ensuring new products meet high standards, marketing strategies and ad design, social media, website development, special projects and other general support. With 5 kids, a cat, backyard poultry, and a budgie at home, Sara is always enjoying the bustle of daily life.
Since starting at Tail Blazers, Anita has been able to use the knowledge she gained from working in an office environment for over 16 years to assist in the day to day operations of the Head Office. She enjoys working with the franchisees and the distributors to provide each of the Tail Blazers stores with information and details required to run their operation. During her off hours, Anita enjoys volunteering at her daughter’s elementary school and spending time with her family.
Franchise Support Marketing
Taylor is an animal lover who has 3 dogs of her own Jax, Ember and Bear. She was born and raised in Ontario, where she studied business. Taylor has spent the last few years working as a Dog Trainer, doing everything from training puppies, helping dogs with behavioural problems to raising police canines. She has retail experience in both the pet and horse industry. Taylor assists Head Office with everyday duties such as social media content, creating informational videos, promotions, marketing and many more day-to-day tasks that help our stores.
Coming to us from managing her family’s location in Sudbury, ON; Alana is skilled with the firsthand knowledge of running a Tail Blazers franchise. Some of her instore duties included procedure writing, website design, social media, and event planning. She has a college Diploma in Business Management and keeps up to date with all relevant industry updates. Alana is an avid animal lover and spends as much time as she can with her pets. She has 5 animals; 2 dogs (Bella & Sam), and 3 cats (Levi, Metallica, and Charlie). She understands the importance of feeding all of her animals a species appropriate diet; when she remembers to thaw their raw food at an appropriate time!