SUPPORT & TRAINING

Training

Knowledge is a cornerstone of the Tail Blazers philosophy. We believe that education for franchisees is of utmost importance, not only so that they can assist pet guardians and their pets in choosing the right foods, but so they can run their business successfully on a day to day basis. Tail Blazers franchise provides 2 weeks of training for new franchisees, which includes day to day business operations, food, nutrition, treats, accessories and supplements, customer relations, marketing and inventory management. Of course, our franchise support team will always be there to assist you should you require assistance after the initial training!

Meet Our Franchise Support Team

Brent Hauberg

CEO & General Manager

Brent has over 30 years of experience in the natural health and nutrition industry for both people and pets. Brent has vast retail and business experience having started many retail stores himself, including several Tail Blazers locations from design stage to profitability. His past experience with the fast paced growth of the vitamin industry has proven invaluable with the rapid growth the natural pet industry sector has seen. Through Tail Blazers, Brent has helped pave the way to improving pet industry products and standards, and thus has improved the health of pets in Canada. Brent is responsible for training and overseeing all aspects of the Tail Blazers’ business.

Sara Gallant

Franchise Assistant Manager

Sara has over 18 years of experience in the natural health industry for humans and pets and has been with Tail Blazers for 12 years. Her experience includes retail, manufacturing, teaching, business operations, and marketing. In addition to being a Pet Food Nutrition Specialist through Dogs Naturally University, she has a Herbal Therapist Certificate from Mount Royal Univeristy, a Graphic/Web Design Certificate from SAIT, and a Marketing Strategy Certificate from Cornell University. Her role in the Tail Blazers franchise is ensuring new products meet high standards, marketing strategies and ad design, social media, website development, special projects and other general support. With 5 kids, 2 cats and a bird at home, Sara is always enjoying the bustle of daily life.

Anita Kipta

Administrative Assistant

Since starting at Tail Blazers, Anita has been able to use the knowledge she gained from working in an office environment for over 16 years to assist in the day to day operations of the Head Office. She enjoys working with the franchisees and the distributors to provide each of the Tail Blazers stores with information and details required to run their operation. During her off hours, Anita enjoys volunteering at her daughter’s elementary school and spending time with her family.

Michael Thompson

Franchise Support Manager

Michael is a new addition to the company and is looking forward to sharing his 10 years of experience in the pet industry. He has worked in a number of roles, including customer service, management, data entry, and sales. Through his education he became passionate about natural, high-quality pet nutrition and products to enhance the life of our beloved pets. Michael enjoys engaging with other pet lovers, building relationships with others in the industry, and providing education. Outside of work, Michael enjoys relaxing at the cottage, spending time with family and friends, and spoiling his dog and cat.

Taylor Bird

Ontario Franchise Support Marketing

Taylor is an animal lover who is new to the company. She was born and raised in Ontario, where she studied business. Taylor has spent the last few years working as a Dog Trainer, doing everything from training puppies, helping dogs with behavioural problems to raising police canines. She has retail experience in both the pet and horse industry. Taylor is excited to be able to share her hands on knowledge to assist in marketing and the day to day operations. During her off hours, Taylor enjoys hiking with her dogs and spending time with family.